Welcome to Almaari Fashion. These Terms of Service ("Terms") govern your access to and use of the Almaari Fashion website, mobile platforms, social media stores, WhatsApp ordering services, and all related services operated by Almaari Fashion ("Company", "We", "Us", "Our").

By accessing, browsing, registering, purchasing products, or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with these Terms, you must discontinue use of our services immediately.

1. COMPANY INFORMATION

Almaari Fashion

Address:
6023/24, C- Block, 6th Floor, Rajhans Fabrizo, Near Puna Patiya, Kangaroo Circle, Godadara Dindoli Road, Magob, Surat, Gujarat – 395010

Phone: +91-9033009044

Email: info@almaarifashion.com

2. ELIGIBILITY

By using our website and services, you represent and warrant that:

• You are at least 18 years of age.
• You possess legal capacity to enter into binding agreements.
• All information provided by you is accurate, complete, and current.
• You are using the platform for lawful purposes only.

We reserve the right to refuse service, suspend accounts, or cancel orders at our sole discretion.

3. ACCOUNT RESPONSIBILITY

You are solely responsible for:

• Maintaining confidentiality of your account credentials.
• Restricting unauthorized access to your account.
• Activities occurring under your account.

Almaari Fashion shall not be liable for losses arising from unauthorized account access.

4. PRODUCT INFORMATION

We make every effort to accurately display product descriptions, colors, specifications, pricing, and images.

However, we do not guarantee that:

• Product colors will appear exactly the same on every device.
• Fabric texture and appearance will match digital displays precisely.
• Product photographs will perfectly represent every detail of the actual product.

Minor variations shall not constitute defects.

5. HANDLOOM, PRINTED & ARTISAN PRODUCTS

Many products sold by Almaari Fashion involve:

• Handloom weaving
• Hand dyeing
• Traditional printing
• Block printing
• Ajrakh printing
• Embroidery
• Artisanal craftsmanship

Minor irregularities are inherent characteristics of such products and shall not be considered defects.

6. PRICING & PAYMENT

All prices are displayed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

• Modify prices without notice.
• Correct pricing errors.
• Cancel orders affected by technical or pricing errors.

Accepted payment methods may include:

• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Wallets
• Cash on Delivery (where available)

7. ORDER ACCEPTANCE

Placing an order does not guarantee acceptance.

An order is deemed accepted only after:

• Successful payment verification (where applicable)
• Product availability confirmation
• Internal fraud and security checks

We reserve the right to reject or cancel any order without prior notice.

8. CANCELLATION POLICY

Orders once placed cannot be cancelled.

Orders already processed, packed, shipped, or dispatched cannot be modified, cancelled, or altered.

In exceptional circumstances, cancellation approval shall remain solely at the discretion of Almaari Fashion.

9. NO RETURN POLICY

Almaari Fashion follows a strict NO RETURN POLICY.

All purchases are final.

Customers are advised to carefully review all product details before placing an order.

10. NO REFUND POLICY

Almaari Fashion follows a strict NO REFUND POLICY.

Refunds shall not be issued for:

• Change of mind
• Personal preferences
• Color variation
• Design expectations
• Fabric expectations
• Delivery delays
• Incorrect address provided by customer
• Refusal to accept delivery

Refunds, if legally required, shall be limited strictly to the amount paid for the concerned order.

11. EXCHANGE POLICY

Exchanges are governed exclusively by the official Exchange Policy published on our website.

Customers agree that:

• Exchange requests must comply with all stated conditions.
• Exchange approval remains subject to company verification.
• Exchange eligibility is determined solely by Almaari Fashion.

12. SALE, DISCOUNT & PROMOTIONAL ORDERS

Products purchased through:

• Flash sales
• Clearance sales
• Festive sales
• Coupon codes
• Promotional offers
• Bundle offers
• Free gift campaigns

are strictly non-returnable, non-refundable, and non-exchangeable unless a manufacturing defect is verified by Almaari Fashion.

13. SHIPPING & DELIVERY

Delivery timelines are estimates only.

Almaari Fashion shall not be liable for delays caused by:

• Courier partners
• Weather conditions
• Government restrictions
• Transportation disruptions
• Public holidays
• Force majeure events

Risk of loss transfers to the customer upon delivery.

14. INTERNATIONAL ORDERS

International customers are responsible for:

• Customs duties
• Import taxes
• VAT
• Clearance fees
• Local government charges

International orders are not eligible for return, refund, or exchange unless otherwise approved by Almaari Fashion.

15. INTELLECTUAL PROPERTY

All content on Almaari Fashion platforms including:

• Logos
• Brand names
• Product images
• Videos
• Designs
• Text
• Graphics
• Marketing materials

is the exclusive property of Almaari Fashion and protected under applicable intellectual property laws.

Unauthorized use, copying, reproduction, distribution, or commercial exploitation is strictly prohibited.

16. USER CONDUCT

You agree not to:

• Use the website unlawfully.
• Upload malicious software.
• Interfere with website operations.
• Commit fraud.
• Misrepresent information.
• Abuse customer support personnel.

Violation may result in account suspension or legal action.

17. FRAUD PREVENTION

Almaari Fashion reserves the right to:

• Verify customer identity.
• Request additional documentation.
• Cancel suspicious orders.
• Block customers engaged in fraudulent activities.

Our decision regarding fraud investigations shall be final.

18. DISCLAIMER OF WARRANTIES

All products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Almaari Fashion disclaims all warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous website availability
• Error-free operation

19. LIMITATION OF LIABILITY

Under no circumstances shall Almaari Fashion, its owners, partners, directors, employees, affiliates, suppliers, or representatives be liable for:

• Indirect damages
• Consequential damages
• Incidental damages
• Business losses
• Profit losses
• Reputation losses
• Emotional distress

Our maximum aggregate liability shall not exceed the amount paid by the customer for the concerned order.

20. INDEMNIFICATION

You agree to indemnify and hold harmless Almaari Fashion from any claims, liabilities, losses, damages, costs, and legal expenses arising from:

• Violation of these Terms
• Misuse of our services
• Fraudulent activity
• Violation of applicable laws

21. FORCE MAJEURE

Almaari Fashion shall not be liable for any failure or delay resulting from circumstances beyond reasonable control, including:

• Natural disasters
• Floods
• Fire
• Pandemic
• Government actions
• Strikes
• Internet outages
• Transportation disruptions

22. TERMINATION

We reserve the right to suspend, restrict, or terminate access to our services at any time without prior notice.

23. MODIFICATION OF TERMS

Almaari Fashion reserves the right to amend these Terms at any time.

Updated Terms shall become effective immediately upon publication on our website.

Continued use of the platform constitutes acceptance of revised Terms.

24. GOVERNING LAW & EXCLUSIVE JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, controversy, legal proceeding, complaint, or cause of action arising out of or relating to these Terms, the website, products, services, transactions, or business dealings with Almaari Fashion shall be subject exclusively to the competent courts located in Surat, Gujarat.

Customers expressly agree that the courts of Surat, Gujarat shall have exclusive jurisdiction and venue over all disputes.

25. CONTACT INFORMATION

Almaari Fashion

6023/24, C- Block, 6th Floor, Rajhans Fabrizo, Near Puna Patiya, Kangaroo Circle, Godadara Dindoli Road, Magob, Surat, Gujarat – 395010

Phone: +91-9033009044

Email: info@almaarifashion.com